Frequently Asked Questions
Everything you need to know about our safety-first style.
How do I determine the correct size for my child?
We provide a comprehensive size guide on each product page. We recommend measuring your child's height and chest and comparing it to our chart, as our garments are designed with a tailored fit for maximum safety and comfort.
What is your shipping policy?
We offer standard shipping globally, with delivery typically taking 3-7 business days depending on your location. Express shipping options are available at checkout if you need your items sooner.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be in their original condition, unworn, and with all tags attached. Please visit our returns portal to initiate a request.
Are your fabrics safe for sensitive skin?
Absolutely. All Perma Child Safety apparel is crafted from hypoallergenic, OEKO-TEX certified fabrics that are free from harmful chemicals and dyes, ensuring they are gentle on your child's skin.
How should I care for my Perma Child Safety garments?
To maintain the integrity of the safety fibers, we recommend machine washing on a cold, gentle cycle and air drying. Avoid using bleach or harsh detergents that could degrade the fabric quality.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a secure checkout experience.